Senior IT Support Engineer (Level 2) – MSP | West Dublin

Job Type: Permanent
Job Status: New
Country: Ireland
City: Dublin 22
Positions: 1

Senior IT Support Engineer (Level 2) – MSP | West Dublin

Are you a sharp, solutions-driven Senior Technical Support Engineer (L2) with proven MSP experience? We’re hiring for a growing Microsoft Partner based in West Dublin, and this role is ideal for someone who thrives in a busy, fast-paced MSP environment.

You’ll be supporting a wide range of clients and technologies—no two days are the same. Expect excellent variety in your work, strong exposure to Microsoft cloud tools, and the chance to get involved in client projects from day one.


Requirements

What we’re looking for:

  • Current or previous MSP experience (must-have)

  • Microsoft certifications – MS-102, AZ-104, MCSA or MCSE

  • Strong hands-on skills with:

    • Office 365 Administration

    • Active Directory

    • Microsoft Azure & Intune

    • Windows Server 2012+

    • Windows 10/11, Group Policy, SharePoint, Teams

  • Excellent communication skills and fluent, professional English

  • Based in Dublin and legally eligible to work in Ireland

Security experience is a bonus. You’ll also have the opportunity to grow into more security-focused projects over time.

This is a single hire for a Senior Level 2 Engineer who enjoys solving technical issues, working directly with clients, and staying hands-on in a dynamic environment.


Benefits

What’s on offer:

  • Salary: €40K–€55K depending on experience

  • You’ll be encouraged to complete further Microsoft Certifications—with full mentoring and support to help you succeed

  • A team of friendly, warm, genuinely nice people

  • Strong training, professional development, and exposure to interesting client projects

Please note: We cannot offer visa sponsorship. You must be based in Ireland and meet the experience listed above.

If this sounds like you, send your CV to Gerry at Stack and Co today via gerry@stackand.co 

We may consider strong Level 1 Engineers for this role if you have proven MSP experience.

We also have a similar Level 2 Technical Support role open in North Dublin—let us know if you’d prefer that location.