Senior Field Service Engineer Level 3 – Escalation – Major Projects

Job Type: Permanent
Job Status: New
Country: Ireland
City: Dublin
Positions: 1

Senior Field Service IT Engineer Level 3 – Escalation Engineer – Dublin

A progressive growing  IT Services provider who has an interesting array of clients and projects requires an experienced Senior Field Service IT Engineer Level 3 (Escalation Engineer) of major issues for an urgent new role here in Dublin.

As a Senior Field Service IT Engineer Level 3 this role will give you an interesting variety of work with new projects and different clients within the Dublin area.

You must have strong and proven experience with Microsoft technologies at least at  Level 2 in a client facing role either as a Senior Field Engineer or Senior Technical Support IT Engineer.

You will work with an amazing IT Managed Services Provider who is going through a phase of expansion and expanding customer acquisition. You will deal with major technical issues which will be escalated to you from the Level 2 Field Engineer teams. You must have very strong experience with Firewalls, Certifications in Sonicwall is a strong bonus to have, Networks, Servers, Microsoft environments.


  • Several years proven experience as a Senior Field Engineer, Server Engineer, Technical Support, Network Engineer or IT Engineer.
  • Strong experience within a Microsoft environment.
  • Strong skills with Windows, Office365, Active Directory.
  • Servers.
  • Firewalls, extra points for Sonicwall experience.
  • Networks.
  • Firewall & network security knowledge.
  • Full Irish Driving License.
  • Client facing IT Engineer experience.
  • Certifications – Sonicwall certification etc


It’s a great time to join this client as the work culture is excellent, and the company is growing in size this year with new customer wins. 

There is an excellent salary on offer for you, with bonus, on call allowance, a company car, fuel card, mobile, laptop & commission on any upsells. You will also have the opportunity to progress your experience with additional training on the job.

If you have the correct experience please send your CV today to Gerry Nolan at Stack and Co.

Sorry no visa and no relocation. You must be based in Ireland right now, legal to work in Ireland with the specified experience.