Stack and Co.

Stack and Co

Level 3 Technical Support IT Engineer West Dublin

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Job Type: Permanent
Job Status: New
Country: Ireland
City: Dublin 12
Positions: 2

Level 3 Technical Support Engineer – West Dublin

Stack and Co, a specialist tech recruitment agency, is currently hiring for an experienced Level 3 Technical Support Engineer on behalf of a well-established and growing IT services company based in West Dublin. This is a full-time, permanent role ideal for a senior IT support professional with strong technical ability, excellent client-facing skills, and hands-on project experience.

If you’re an experienced IT technician who thrives in fast-paced environments and enjoys solving complex technical problems across Microsoft 365, Azure, networking, and server infrastructure, we want to hear from you.

Key Responsibilities:

  • Provide expert-level support to resolve advanced IT issues escalated from Level 1 and Level 2 engineers.

  • Manage, configure, and maintain Windows Servers (on-prem and cloud), network infrastructure, and firewalls.

  • Plan and execute client IT projects including server migrations, disaster recovery solutions, and cloud deployments.

  • Administer and troubleshoot Microsoft 365 environments (Exchange Online, SharePoint, Teams).

  • Use PowerShell scripting to automate tasks and streamline system administration.

  • Participate in daily scheduling, resource planning, and client consultation.

  • Oversee IT asset management and compliance with ISO27001 standards.

  • Mentor and guide junior IT support staff to support professional development.


Requirements

Essential Skills & Experience:

  • 5–7+ years of hands-on IT support experience, ideally in a Managed Services Provider (MSP) or client-facing role.

  • Strong technical skills in Microsoft 365 setup and administration, Azure, Active Directory, DNS, DHCP, and network protocols.

  • Solid experience with routers, firewalls, VPNs, VLANs, switches, and VOIP systems.

  • Proven success managing IT infrastructure, projects, and migrations in dynamic business environments.

  • Ability to diagnose and resolve complex technical issues under pressure.

  • Experience with Microsoft 365 tenant-to-tenant migrations, compliance policies, and security features is a strong advantage.

  • Familiarity with PowerShell scripting for system administration and automation tasks.


Benefits

Benefits Package:

  • Competitive salary (DOE)

  • Company pension scheme and income protection (after probation)

  • Ongoing training and professional development allowance

  • Team-building events every 3–6 months

  • Performance-based employee incentives

  • Staff discounts on IT hardware

  • Company mobile phone provided & laptop

  • This is an office-based role 5 days week.

To be considered for this role, you must:

  • Have the relevant technical experience outlined above

  • Be legally authorised to work in Ireland

  • Be based in or near West Dublin

Apply now by sending your CV to gerry@stackandco.net

Due to time limitations, we only will reply to applicants whose experience, location & skills  are relevant to what is specified above.